What are Play Announcement?
Get more from your virtual number
with a Play Announcement.
You can provide a short message, or choose a professional to record the message for you. We set this greeting to play when your customers call. Automate the process of getting your customers to the right person or department. Our clients love to use custom greetings because it makes their customers happier and their teams more productive. Plus, it makes them look more professional.
Professional Voice-Over
If you prefer, you can also engage a voice-over professional to record your welcome greeting, IVR options, call announce or voicemail messages. Setting up your recording is easy. After you secure a number, you can choose from hundreds of voice talents. We’re confident you’ll find the perfect one for your business.
Within 24 hours, you’ll have professionally recorded and produced messages. If you’re happy with everything, we’ll add it to your number so you can start taking calls right away. Upgrade your system with a 30-second professional voice-over from just $100.
Why use Play Announcement?
Automate your initial greeting
and give your customers faster results.
Friendly and professional
Our welcome greetings act a bit like a receptionist. They help your customers get where they want to be faster. In fact, if your regular receptionist needs to go on leave, you can activate a recorded greeting and menu while they’re gone.
Several customisable options
Your greetings might include welcome messages, IVR menus, service outage information or special campaigns. Help educate customers on your products, services, available times, departments and more – all before you answer the phone.
Streamline your processes
Make it easier for your customers to connect with the help they need. It’s more efficient for your customers and your staff. Plus – everyone gets the same consistent brand message every time they call.
Who uses Play Announcement?
Automation for fast and friendly customer service.
Zintel Customer Case Study
Suzy runs a florist store. She gets a lot of enquiries over the phone, but some of them are for a completely unrelated service. She realised that another company had a similar 0800/0508 number, and that their customers were misdialling.
So Suzy set up our Welcome Message feature. She uses it to announce her business name to callers. Since getting set up, Suzy receives almost no enquiries for the other business. Nearly all callers are potential customers asking about floristry. Her productivity has increased and she’s able to focus more on growing her business and serving her customers.
Suzy's Zintel Plans
Plan Type | Plus Value Plan |
Advanced Call Features | Gold Pack |
This Feature also works well with:
Need help getting started? Call us on 0800 946 835
Features Compatibility
Compatibility with inbound numbers.
0800 Number
A 0800 number is more memorable, more professional, and more attractive for prospective customers.
Learn more0508 Number
A 0508 number gives your business a greater competitive edge, enabling your customers to call you toll-free.
Learn moreWord Number
Word Number are 0800 numbers, 0508 numbers or 0800 numbers followed by a word, such as 0800 zintel or 0508 service.
Learn moreLocal Virtual Number
Local numbers allow you to tailor your phone number for different geographic locations, so you appear as a local wherever you advertise.
Learn moreNeed help getting started? We’re always here to help
Frequently Asked Questions.
Your greeting can be up to 120 seconds in length.
Yes you can. But a new greeting feature is required for each different greeting presented to customers.
All other features
Other tools that will transform your business.
Call Routing
Caller Intelligence
- Key Press to Answer Coming Soon
- Call Blocking
- Call Announce Coming Soon
- Inbound Caller Display Coming Soon
- Outbound Caller Display Coming Soon
- Inbound Call Recording
- Outbound Call Recording
- Call Reporting & Analytics Coming Soon
- Greetings & Custom Messages
- My Zintel Portal Coming Soon
Call Alerts
- Voice to Email
- Missed Call Alert – SMS Coming Soon
- Missed Call Alert – Email Coming Soon
Extensions
- Postcode Prompting Coming Soon
- Virtual Receptionist Coming Soon
- Professional Voice Over
- Email to SMS Coming Soon
- Fax to Email
We’re always here to help.
See how your business can benefit from Greetings and Custom Message